Departmentation by product and services is a type of
organizational structure that groups employees based on the products or
services they produce. This method of departmentation is commonly used by
businesses that offer a wide range of products or services.
Advantages:
- Improved
Product Focus: Employees working on a particular product or service will
be more focused on the specific needs of that product or service, leading
to better results.
- Better
Coordination: Coordination between departments is improved because they
are all working on similar products or services.
- Increased
Specialization: Employees will have the opportunity to specialize in their
particular product or service, leading to better performance and higher
efficiency.
- Better
Understanding of Customer Needs: By focusing on a specific product or
service, employees will have a better understanding of the customers’
needs and wants, leading to improved customer satisfaction.
Disadvantages:
- Increased
Cost: This type of departmentation can lead to higher costs due to the
need for separate departments and specialized staff.
- Limited
Flexibility: Departments may struggle to adapt quickly to changes in
customer demand, leading to a lack of flexibility.
- Decreased
Cooperation: Departments may not cooperate effectively because they are
focused solely on their own product or service.
- Increased
Risk: Businesses may face increased risks if a particular product or
service becomes less popular or goes out of fashion.
In conclusion, departmentation by product and services can
be a useful method of organizing a business, but it also has its disadvantages.
Businesses should weigh the advantages and disadvantages carefully before
deciding whether this type of departmentation is right for them.